Who we are
This statement applies to the website trayect.nl, the client portal at portal.trayect.nl and the freelancer area. The controller is Trayect in Zwijndrecht.
Send questions about privacy to info@trayect.nl.
What data we process, and why
| Situation | Data | Purpose and legal basis |
|---|---|---|
| Contact form | Name, company name, email address, phone number, your message and any attachments | Handling your question or request. Legitimate interest, or steps prior to entering into a contract. |
| Job and internship applications | Name, contact details, CV and motivation | Assessing your application. Steps prior to entering into a contract. |
| Client portal | Name, email address, organisation, role, messages and documents within a project | Carrying out the project with your organisation. Performance of the contract. |
| Approvals and activity log | Who, when, IP address, browser and the version of the document | Demonstrating who approved or downloaded what, and detecting misuse. Legitimate interest and performance of the contract. |
| Freelancer area | Name, email address, phone number, language and hours entered | Recording, reviewing and processing hours. Performance of the contract. |
| KLIC notifications | Contact and company details and the work area | Submitting the notification to the Kadaster on behalf of the client; the Kadaster is responsible for its own processing. |
Where your data is stored
The website, client portal, database and files run on a server we manage ourselves, in a data centre in Germany. Storage is encrypted. We do not use American cloud storage for project data or drawings.
We send email notifications through an email delivery service. These notifications contain no project content, amounts or attachments, only the message that there is something new in the portal.
Who we share data with
We do not sell data. We only share it with parties needed to deliver our services, and we conclude a data processing agreement with them.
- Hosting: the data centre in Germany where our server is located
- Email delivery: for notifications without content
- Google: only if you choose to sign in with a Google account
- The Kadaster: for KLIC notifications we submit on behalf of the client
Within a project, only the users of your organisation and the Trayect staff involved can see the project data. This is enforced in the database itself.
How long we keep data
| Data | Retention period |
|---|---|
| Contact requests without an assignment | Up to 2 years |
| Applications | 3 months after we receive it. Then the application and CV are deleted automatically |
| Project data and documents | For the duration of the contract, then as long as required by law or contract |
| Approved drawings in the portal | 30 days after approval, then archived outside the portal |
| Activity log | As long as needed for security, audits and any disputes |
| Financial data | 7 years, due to the statutory tax retention obligation |
Security
- Connections encrypted with TLS 1.3
- Two-factor authentication required for all portal users
- Access per organisation, enforced in the database
- Download links that expire after a short time
- An activity log that cannot be altered afterwards
Your rights
You have the right to access your data, to have it corrected or deleted, to restrict processing, to object and to data portability. Send your request to info@trayect.nl. We respond within one month.
If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes
We update this statement when our services or the law change. The date at the top shows when that last happened.
Questions about this text? Email info@trayect.nl
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